Q:What are your payment terms?
A:We normally require a 50% down payment and the full 50% to be paid before shipping. However, depending on your particular needs, we are willing to talk about other payment plans. Please get in touch with us for further information and tailored solutions.
Q:How long is your delivery time?
A:Marble Slabs: usually within 3 days.
·Tiles (under 500 square meters): typically between 7 to 15 days.
·Countertop: within 7 to 10 days after confirming the design drawings.
Feel free to contact us for more detailed information.
Q:What is your MOQ?
A:Standard marble slabs and tiles typically have a MOQ of 50 square meters. We are open to discussing smaller orders, though. We may supply as little as one slab or set of countertops for individual home décor projects. Don’t hesitate to reach out.
Q:Do you provide sample? Free or charge?
A:Yes, we are pleased to offer complimentary samples for quality assessment. Please note the consumer is responsible for paying the delivery fee. We will be happy to return the sample's shipping cost after the order is done. We hope you are happy with this arrangement.
Q:Where is your factory located?
A:Our facility is situated in Shuitou, a well-known center for producing and processing stones and known as the "stone capital of the world." Since we are a factory with vast experience in stone processing, as opposed to trading organizations, we can guarantee excellent craftsmanship and accuracy in every product. Shuitou is the perfect place for our activities because of its well-known abundance of stone resources and its long history as a hub for the stone industry.
We are located approximately one hour's drive from Xiamen, offering first-rate transit connections to local and foreign markets. We handle every step of the production process internally, from design and modification to finishing, thanks to our years of experience and skilled staff. Our location in Shuitou and advanced processing capabilities allow us to deliver top-quality stone products efficiently and reliably to clients worldwide.
